Third-party Blackhole Audio Driver Installation Select Change Local Audio Device on Session Start to play sound only through the ViewerĪfter selecting Change Local Audio Device on Session Start, choose Play Audio locally During Session to play sound on both the remote computer and Viewer To access the computer's audio during a support session:Ĭlick the button to access the Advanced Session Options menu This feature uses an open-sourced third-party virtual audio driver (Blackhole from Existential Audio), designed to pass sound to other applications with zero additional latency. The option to capture macOS remote audio during a Take Control session, including the microphone, and play it back through both the macOS computer and Viewer or only through the Viewer, was introduced in Mac Agent 6.00.30.
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